Frequently Asked Questions

Thank you for shopping at Goodwill’s network of 18 stores and boutiques in the Greater Cincinnati area. Sometimes our shoppers have questions about our policies and procedures and other aspects of our operations.

Click on the arrows to find the answer to many of our Frequently Asked Questions.


For more information about Goodwill’s Shopping and Donation Policies, email here or call (513) 771-4800 x 6261.